General Terms and Conditions

1. Profile of the Offering Party

The company with which you are signing a contract is SESAME LABS, S.L., with registered office in Calle Hospital, 1 Puerta 4 – 46001 Valencia (Spain), CIF (Tax Identification Number) B98719818 and registered in the Trade Registry of Valencia under the following information: Volume 9938, Book 7220, Folio 87, sheet V.164478, Inscription 1 (hereinafter “SESAME LABS”).

SESAME LABS offers its personnel management service (hereinafter “Service”) through its website (hereinafter “Website”), as well as through its iOS and Android apps (hereinafter “Apps”).

The address to submit complaints shall be that of the company’s registered office.

2. Purpose

These general terms and conditions (hereinafter “Conditions”) regulate the provision of the service between the User and SESAME LABS.

3. Creating an account and responsibilities

Only people over 16 years old can create accounts in the SESAME LABS service. Accounts registered by “bots” or other automated methods are not allowed.

By registering, the user agrees to provide their full legal name, a valid email address and any other information required in order to complete the registration process.

No account sharing is allowed. A username can only be used by one person—no single login shared by multiple people is allowed. You can create separate logins for as many people as you wish.

You are responsible for maintaining the security of your account and the confidentiality of your password. SESAME LABS shall not be liable for any loss or damage arising from the breach of this security obligation.

You are responsible for all content posted and for any activity taking place under your account (even when there is content posted by others who have accounts under your account).

In the free mode, it is not allowed to block advertisements.

The User agrees not to use the Service for any illegal or unauthorised purpose. Use of the Service shall not violate any laws in your jurisdiction (including but not limited to copyright laws).

4. Invoicing and payment

The User can pay for the Service by the following means:

         Payment by card

Users who make use of the Service in its free mode are not obliged to provide payment information.

Companies wishing to obtain invoices for each billing cycle must provide basic billing data such as tax identification code (or equivalent according to country), company name, contact person, telephone number, city and postal code.

5. Change of mode

When the User decides to upgrade to a higher or lower plan, he or she shall be charged the pro-rata difference for the remainder of the calendar month. At the beginning of the following month, the User shall pay the advance charge of the Service in the mode he or she had chosen.

Mode changes to a lower version may cause the loss of content, features and functionality of the User account. SESAME LABS does not accept any responsibility for such loss.

6. Withdrawal

The User has 14 calendar days from the date of contracting the Service to exercise his or her right of withdrawal, thereby annulling the contract between the User and SESAME LABS. SESAME LABS shall proceed to fully refund the amount the User has paid.

Once the 14 days allowed for the exercise of the right of withdrawal have passed, SESAME LABS will not make refunds of any kind.

7. User obligations

The User shall make correct use of our services, being solely responsible for any possible damages or harm that may be caused to SESAME LABS or to third parties due to lack of diligence or malicious actions.

Through these conditions, the User is responsible for the truthfulness and accuracy of the data and information provided.

SESAME LABS reserves the right to restrict or deny service to the User if it is known that such user has not complied with the terms of contract, the general conditions of use of the Website, the privacy policy, as well as any other particular condition that may be agreed upon.

8. Conflict resolution

For those conflicts that may arise between the User and SESAME LABS as a result of a breach of the terms of contract, the provisions of the legislation in force shall apply. The rules of the Spanish legal system apply.

If any of these terms is deemed void or unenforceable, such provision shall be deemed not to have been made and shall not affect the validity of the remaining provisions.